Terms of Service
Effective Date: July 31, 2026
Welcome to Kalika Hallmarking & Assay Center (“Kalika Hallmarking”, “we”, “our”, or “us”). These Terms of Service (“Terms”) govern your use of our website and any information, inquiries, or services offered through it.
By accessing or using our website, you agree to these Terms. If you do not agree, please discontinue use of the website.
1. About Us
Kalika Hallmarking & Assay Center provides precious metal assaying, hallmarking, testing, and related services in accordance with applicable laws and regulations, including the requirements prescribed by the Bureau of Indian Standards (BIS), where applicable.
2. Website Use
You agree to:
- Use the website only for lawful purposes.
- Provide accurate information when contacting us.
- Not interfere with the operation or security of the website.
- Not attempt to gain unauthorized access to our systems.
We reserve the right to restrict or terminate access for users who violate these Terms.
3. Information on the Website
The content provided on this website is for general informational purposes only.
While we strive to keep all information accurate and current, we do not guarantee that all content is complete, error-free, or up to date. Information may change without prior notice.
4. Hallmarking and Assay Services
All hallmarking, assaying, testing, and related services are performed subject to:
- Applicable BIS regulations and standards.
- Internal quality procedures.
- Service availability.
- Acceptance of submitted articles.
Submission of jewellery or precious metal articles for testing or hallmarking does not guarantee eligibility for certification or hallmarking.
Where required by law or applicable standards, testing results and certification decisions shall be final unless otherwise provided under applicable regulations.
5. Customer Responsibilities
Customers are responsible for:
- Providing accurate information regarding submitted articles.
- Ensuring lawful ownership of submitted items.
- Following packaging and submission instructions.
- Reviewing all reports and certificates upon receipt.
Customers should promptly notify us if they believe any report contains an error.
6. Pricing and Payments
Fees for our services are subject to change without prior notice.
Unless otherwise agreed in writing:
- Payment must be made according to our invoicing terms.
- Applicable taxes will be charged as required by law.
- Additional charges may apply for expedited or special services.
7. Intellectual Property
All content on this website, including text, graphics, logos, images, layouts, and other materials, is owned by or licensed to Kalika Hallmarking & Assay Center.
No material may be copied, reproduced, distributed, or commercially used without our prior written permission.
8. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the content, privacy practices, or services of external websites.
9. Limitation of Liability
To the fullest extent permitted by law, Kalika Hallmarking & Assay Center shall not be liable for:
- Indirect or consequential losses;
- Loss of profits or business opportunities;
- Website interruptions;
- Delays caused by circumstances beyond our reasonable control;
- Reliance upon information published on this website.
Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.
10. Disclaimer
The website is provided on an “as is” and “as available” basis.
We do not warrant uninterrupted access, freedom from errors, or that the website will always be available.
11. Privacy
Your use of this website is also governed by our Privacy Policy.
Information submitted through contact forms or inquiries will be handled in accordance with our Privacy Policy and applicable data protection laws.
12. Changes to These Terms
We reserve the right to modify these Terms at any time.
Updated Terms become effective immediately upon publication on this website unless otherwise stated.
13. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Kolkata, West Bengal, unless otherwise required by applicable law.
14. Contact Us
Kalika Hallmarking & Assay Center
Ground Floor, 2/1 Kannulal Lane
Burrabazar, Kolkata – 700007
Phone: +91 98361 53999
Email: khac.burrabazar@gmail.com
Website: https://kalikahallmarking.com/